TERMS & CONDITIONS
Effective Date: 16 November 2026
Website: mallowmere.storepecker.store
Welcome to Mallowmere. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services or placing an order.
1. General
This website is owned and operated by Mallowmere.
By using this website, you agree to these Terms & Conditions along with our Privacy Policy and Return & Refund Policy.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon being published on the website.
2. Products & Pricing
We strive to display product descriptions, images, designs, and pricing as accurately as possible.
However, minor variations in colour, size, texture, finish, printing, or appearance may occur due to factors such as lighting, photography, manufacturing processes, handmade variations, or screen resolution.
All prices listed on the website are displayed in Indian Rupees (INR) and may include or exclude applicable taxes as indicated on the relevant product page or at checkout.
Mallowmere reserves the right to modify product information, update prices, change product availability, or discontinue products at any time without prior notice.
3. Customization
Customization is an important part of the Mallowmere experience.
Where customization is offered, customers may be able to request preferences relating to:
* Colours
* Themes
* Patterns
* Designs
* Sticker collections
* Pattern paper collections
* Scrap paper collections
* Other product-specific requirements
Customers are responsible for providing accurate customization details before placing an order.
Customized products may be prepared specifically according to the customer’s confirmed requirements. Once an order has been confirmed, changes to customization requests may not be possible.
Mallowmere may contact the customer if clarification is required before producing a customized order.
Mallowmere reserves the right to decline a customization request that cannot reasonably be produced, contains inappropriate material, infringes third-party rights, or is otherwise unsuitable for production.
4. Orders
Placing an order on this website constitutes an offer to purchase products.
All orders are subject to acceptance, product availability, successful payment confirmation, and availability of the required materials.
We reserve the right to cancel or refuse any order under certain circumstances, including but not limited to:
* Payment failure
* Incorrect pricing or product information
* Product unavailability
* Incorrect or incomplete customer information
* Suspicious or fraudulent activity
* Customization requests that cannot reasonably be fulfilled
Once an order is confirmed, modifications or cancellations may not be possible.
5. Payments
Payments must be completed through the secure payment methods available on the website.
Accepted payment methods may include:
* Credit / Debit Cards
* UPI
* Net Banking
* Digital Wallets
* Other payment methods made available through the payment gateway
Cash on Delivery (COD): Availability, if offered, will be displayed at checkout for eligible products and delivery locations.
We do not store sensitive payment information such as card numbers, CVV, UPI credentials, or banking credentials.
Payment transactions are processed through secure third-party payment providers.
6. Shipping & Delivery
Orders may be shipped to eligible locations within India, subject to product availability and courier service coverage.
Shipping charges: As displayed at checkout.
Estimated delivery timeline: As displayed on the relevant product page or at checkout.
Delivery timelines are estimates and may vary depending on the delivery location, product preparation time, customization requirements, courier partner operations, and external circumstances.
We are not responsible for delivery delays caused by factors beyond our reasonable control, including but not limited to:
* Courier service issues
* Natural disasters
* Government restrictions
* Weather conditions
* Transportation disruptions
* Incorrect or incomplete delivery information provided by the customer
* Unforeseen circumstances
Order tracking details will be shared once the order has been dispatched, where tracking is available.
7. Returns & Refunds
Return and refund eligibility is governed by the Mallowmere Return & Refund Policy.
Mallowmere does not accept general returns or exchanges after delivery.
Refunds may be considered only for eligible damaged or defective products and subject to the conditions specified in the Return & Refund Policy.
Customers may be required to provide relevant proof when requesting a refund, such as:
* Order ID
* Photographs of the product
* Photographs of the packaging
* Videos of the product
* Continuous unboxing video
Unboxing video: May be required for eligible damage or defect claims.
Please refer to the Return & Refund Policy page for complete details.
8. Intellectual Property
All content on this website, including but not limited to:
* Mallowmere logo
* Brand name
* Tagline
* Product images
* Product designs
* Pattern designs
* Sticker designs
* Illustrations
* Graphics
* Photographs
* Written content
* Website layout
* Other original creative materials
are the intellectual property of Mallowmere, unless otherwise stated.
Unauthorized reproduction, copying, distribution, modification, publication, resale, or commercial use of any Mallowmere content or designs is strictly prohibited without prior written permission.
9. Customer-Submitted Content & Customization References
Where customers provide photographs, artwork, references, text, names, designs, or other materials for customization, the customer confirms that they have the necessary rights or permission to provide such material.
Customers must not submit content that infringes another person’s copyright, trademark, privacy, or other legal rights.
Mallowmere reserves the right to refuse customization requests involving content that may infringe third-party rights or is otherwise inappropriate.
10. Limitation of Liability
Mallowmere shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase or use of products.
To the extent permitted by applicable law, Mallowmere’s maximum liability in relation to a product shall not exceed the value of the product purchased.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
11. User Responsibilities
By using this website, you agree:
* Not to misuse the website or its services
* Not to attempt unauthorized access to systems or data
* Not to interfere with the website’s operation
* To provide accurate and complete information during checkout
* To provide accurate shipping and contact information
* To review product details and customization requirements before placing an order
* Not to use Mallowmere’s designs, images, content, or intellectual property without permission
Violation of these terms may result in order cancellation, refusal of service, or restricted access to the website.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website, purchase of products, or these Terms & Conditions shall be subject to the applicable jurisdiction of the courts in Tripura, India.
13. Platform Disclosure
This website has been built using StorePecker, an eCommerce website builder designed to help businesses create and manage online stores efficiently.
Learn more at:
14. Contact Information
For any questions regarding these Terms & Conditions, please contact Mallowmere.
Business Name: Mallowmere
Email: mallowmere1401@gmail.com
Phone: +91 87873 65998
Business Address: Tripura, India